With music being a key factor in the overall customer experience, the system was installed by Bose pro partner Tateside to offer managers on each of the floors overall control of the source music and volume. There are four iPads, each loaded with the Bose ControlSpace Remote app, which is designed specifically to give intuitive wireless control across multiple devices to end users wherever networked Bose system electronics are installed.
At The Lighterman, a Bose ControlSpace ESP-1240 processor delivers audio via ESPLink to two Bose PowerMatch amplifiers to provide a 12 zone music experience via Bose FreeSpace 3 cubes and subs on each floor. All zones can be controlled using the iPad app, and there is a fixed CC-16 wall mounted zone controller on each floor.
Tateside were able to use CSR Builder to personalise the app for The Lighterman, creating a custom layout, and inserting images and branding. The app can be used to adjust volume levels and mute the system, select music source, set tone EQ and recall parameter sets.
"As part of the overall hospitality experience, music is an integral part of the customer's enjoyment. It is fundamental that the sound is crisp and clean, and that it is easy to use from an operational perspective - all things that Bose delivers in droves." Comments Barry Hirst, director, The Lighterman.
(Jim Evans)
