Germany - Schnick-Schnack-Systems has been granted ISO 9001:2015 certification. ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. The Cologne-based company subjected all of its business units to the ISO 9001:2015 certification, with an external audit determining that all met the requirements for certification.
Erhard Lehmann, managing director of Schnick-Schnack-Systems, comments: “Schnick-Schnack-Systems produces quality products. In addition to numerous measures in production, we also decided more than a year ago, to design our processes in accordance with ISO 9001. We are proud that this has now been independently confirmed with the certificate.” 
Based on clearly defined processes - from new customer acquisition to project completion - Schnick-Schnack-Systems ensures within the framework of the management quality system that mistakes can be largely avoided and to fully satisfy customers. The increased transparency of the operational processes promotes employee understanding and acceptance of living the concept of quality.
The result of a functioning quality management system according to ISO 9001 is the enhancement of customer focus and loyalty as well as the ability to adapt quickly to changes in the market. 
To ensure that ISO 9001:2015 certification is maintained, the QMS will be adjusted continuously as part of regular, internal audits and stringent monitoring of measures. A lasting focus on quality characteristics and standards is therefore guaranteed across all company-wide areas.
(Jim Evans)

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