The platform allows individual amplifiers or entire systems to be accessed and controlled securely
USA - The past 12 months challenged the AV industry in new ways, particularly when it came to sustaining and supporting partners and customers. LEA Professional saw the difficulties faced by system integrators and worked to connect with them and support their business through the use of cloud technology. Now, with the benefits of the cloud firmly embedded in the minds of industry stakeholders, LEA Professional expects there is no going back.
“Integrators have been able to navigate the ever-changing environment by capitalising on proven, robust cloud technology from global leaders, such as Amazon Web Services, to provide continued support for customers and partners. It’s made it easy for integrators to help customers through various work-from-home situations and to navigate social distancing and other health protocols,” said Blake Augsburger, founder and CEO LEA Professional.
“The advantages of cloud technology have been reinforced in the minds of system integrators over the course of the last few months, and now we’re at this critical moment where cloud technology has gone from a ‘nice-to-have’ to a ‘must-have’ for the future of the industry - the next generation of system integrators won’t know life without the cloud.”
LEA Professional is one of the first in the industry to create a cloud platform that allows complete control and monitoring functionality. This provides systems integrators with powerful, reliable and secure remote monitoring and control capabilities across their entire line-up of IoT-enabled amplifiers. The cloud platform has supported integrators not only by allowing them to work remotely, but also helping ensure they are provided a steady, stable income in the form of recurring revenue.
Over the past 12 months, with stay-at-home orders in effect, system integrators could not easily travel to adjust systems or troubleshoot issues, so they relied heavily on the LEA Professional cloud platform. This platform has made it possible for integrators to remotely access critical operational data points that are integral to maintaining system health. While travel intentions and activity are beginning to rise, consumers are still somewhat cautious and travel plans may not fully return to pre-pandemic levels, according to a survey from Deloitte.
The platform allows individual amplifiers or entire systems to be accessed and controlled securely from anywhere in the world without the need to VPN into a local area network. The capability delivers greater visibility and response time which enhances preventative maintenance, simplifies troubleshooting, and cuts down or even eliminates on-site maintenance requirements.

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