The app allows door personnel to count visitors in and out of all doors
UK - Operators are having to think of innovative ways to comply with the rules whilst maximising the number of customers who can safely use their venue, at the same time giving those customers the confidence that their safely is assured.
Navigator systems has developed a new mobile app that could be a very useful solution to keeping track of the numbers in a venue at any one time, ensuring that compliance with the rules is always maintained.
The free app, called Visitor Counter, allows door personnel to count visitors in and out, so at any time they know exactly how many people are inside. No matter how many door personnel there are, and how many doors allowing visitors in and out, the management team and door staff know exactly how many people are in the venue at any moment.
This allows them to halt new admissions as soon as the safe capacity has been reached, and restart admissions as soon as the numbers allow.
Navigator managing director David Rose said that he came up with the idea while watching reports of department stores and open air venues reopening in Italy. "The footage showed door staff using mechanical clickers to count the number of customers entering the premises, and then using walkie talkies to report the numbers to a central figure keeping track for the whole venue. This seemed over complicated and produced a delay in knowing the total number of customers in the venue, potentially allowing more people in that were strictly allowed.”
David realised that if the count could be recorded on an mobile device and the devices could communicate with each other, each member of door staff would have an accurate count figure and could concentrate on customers rather than reporting figures through a walkie talkie and waiting for a response. The management team would also have real time numbers and could prove their compliance.
This free app could prove a useful tool in managing the safe reopening of venues, at no additional cost. Although currently available for Android devices, the Apple version is expected to be released within the next week.

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