Richard Muggle joins EAW service department

USA - Eastern Acoustic Works (EAW) has announced the addition of Richard Muggle to the position of service and support manager. In his new role, Muggle will oversee and manage the department to ensure customer satisfaction.
“As EAW continues to enhance its customers’ experiences, we are pleased to welcome Richard into the EAW family,” says T.J. Smith, president of EAW. “We look to Richard’s knowledge and his vast industry experience to help expand EAW’s world class service and support centre, located in our Whitinsville headquarters.”
With over 20 years of experience in the audio industry, Muggle comes to EAW from Numark Industries where he served as project manager of Alesis Drums. During that time Muggle oversaw all aspects of construction from concept to mass production. He also worked with various teams to maintain schedules and meet deadlines.
“I am excited for this incredible opportunity not only because of EAW’s stellar reputation and innovative product inventory, but also because of its team atmosphere,” comments Muggle.

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