astc-touseASTC and USITT launch venue renovation challenge
Wednesday, 20 December 2017

USA - ASTC and USITT have announced the fifth collaborative project between university students and ASTC member theatre consultants. Projects will be presented at the USITT 2019 Annual Conference in Louisville, Kentucky on 20-23 March 2019.
By working together with a professional theatre consultant as a mentor, students will learn more about how venues are designed or renovated. Additionally, students will see performance spaces differently and therefore will be exposed to other available career paths within the entertainment industry. Teams may consist of undergraduate or graduate theatre students and should be under the supervision of a faculty advisor.
Working together, the teams will select a theoretical project of a building that is on, or accessible, from the team’s campus. They will survey and study the current conditions and develop a plan to transform the subject space to meet the team’s stated concept goals. Potential projects include: substantial improvements to an existing theatre; conversion of non-performance space into a new performance space; changing the form and function of an existing theatre.
The ASTC member judges will make their final selection for awards based on both the submitted design and the live presentation. One team will be presented the Edgar L. Lustig Honour Award, and a Director’s Award may be presented to a second team by the judges.
Save the dates below to make sure students and advisors plan this project for the 2018-19 academic year. Say the organisers, advisors should consider including this projec

atlonalatamevent3Atlona hosts latest Launch & Learn event
Wednesday, 13 December 2017

USA - Atlona’s Launch & Learn series of educational events, launched this October, continues to help partners around the world to learn how the company’s latest products solve integration challenges, and align with today’s most important AV trends.
Last week Atlona held its first event for Latin America partners at its Silicon Valley HQ, flying in representatives from more than 20 dealers, distributors and systems integrators from Mexico, Colombia and the Dominican Republic. Hosted partners included Novotech, Anixter, Crambo Mexico, OOH Redes Digitales, Smartlife, Musitempo, Construcciones Acusticas, ISA Corporativo, Virtus Life, Serprotel Networks, M&D Asesores, Neuroservices Communications, Opentel, Teccom Seesa and Group de Negocios TSA.
Launch & Learn events offer two distinct educational tracks: Networked AV and Modern Meeting Spaces, followed by informative Q&A sessions. Attendees were given hands-on demonstrations of Atlona’s now-shipping OmniStream AV over IP and Velocity networked control platforms, along with detailed case studies on early installations.
The goal of each event is to bring attendees up to speed on how recent Atlona innovations address AV over IP, networked control and other emerging needs.
(Jim Evans)

New World Rigging Symposium sponsors named
Tuesday, 12 December 2017

USA - ESTA and USITT have announced the initial sponsors for the New World Rigging Symposium, taking place 13-14 March in conjunction with the USITT Conference and Stage Expo 2018 in Fort Lauderdale, Florida.
Signing up as the Platinum Sponsor is Stage Rigging, Inc. a diversified theatrical rigging company that provides a full range of specialised rigging services on a global basis for tours, corporate and special events, and expositions. Chris Schmidt, vice president and general manager of Stage Rigging, states, “For over 40 years Stage Rigging has been an advocate of rigging standards and education, the New World Rigging Symposium is the perfect event for both.”
Gold Sponsors are ETC, offering a range of hoists and controls to accommodate the needs of any production space and budget, and J.R. Clancy, providing professional rigging solutions worldwide on thousands of venues since 1885. PSAV, which has been connecting people around the globe with meeting and event experiences since 1937, has signed on as the AV Sponsor. The first Bronze sponsor is Sapsis Rigging, Inc. a leader in stage rigging, fall protection and safety systems for the entertainment industry.
Silver sponsorships at $5,000 each and Bronze sponsorships at $2,500 each are still available. Please contact if you are interested in becoming a sponsor.
The two-day symposium will include 10 sessions covering such varied topics as Automation and Touring, Cruise Ship Rigging and Ground Support Concert Rigs. Scott Fisher will provide the Keynote Address. Th

saemilanYamaha Nuage systems train engineers at SAE
Tuesday, 5 December 2017

Europe - Yamaha has a strong focus on helping to train audio professionals of the future, whether via the company’s YCATS training programme or working with other companies and education providers. A new initiative with global education provider SAE Creative Media Institute has seen the company’s Nuage systems installed at SAE campuses in London, Milan, Berlin, Hamburg, Munich and Hannover, with more to follow.
Established in 1976, SAE is one of the world’s largest providers of audio education programmes. With more than 50 campuses in five regions, including six in Australia, the Institute offers government-accredited certificates, diplomas and bachelor programs across disciplines such as animation, film, design, games, business music and web/mobile.
Nuage is Yamaha´s advanced post-production controller system for Steinberg Nuendo, the professional DAW used for cinema and TV post production, as well as game sound and music. Nuage can also be used to control ProTools, making it a very flexible system for enhancing engineer workflows in a number of different areas of the industry. Based on Dante audio networking, the system literally opens a whole new world of opportunities.
“Being a manufacturer in the professional audio industry makes you constantly aware that the market needs highly skilled people, who know their trade and are familiar with current technologies,” says Christoph Härtwig, product manager for music and post production at Yamaha Music Europe. “What we are providing is more than a typical industry-educator partnership. Yam

Apart and Community schedule Middle East seminar
Thursday, 16 November 2017

UAE - Following the great success of last year, Apart and Community have scheduled another Middle East seminar. 
The event will take place on day one of Infocomm MEA, Tuesday, 5 December 2017 at 4pm local time at the Crowne Plaza Dubai.
During this exclusive event held by Audioprof Group International, Community Professional Loudspeakers will discuss how to design sound systems for challenging and highly reverberant acoustic spaces and the benefits of using horn loaded systems.
Apart Audio will focus on their new MASKC loudspeaker and MA mixing amplifier ranges and how these products can offer an enormous time-gain during installation.
The event will allow hands and ears-on with a range of products from both brands dedicated to the professional audio installation market, along with presentations from key staff from the two companies. 
(Jim Evans)

lawoonlineacademyLawo offers online training for mc2 console
Tuesday, 14 November 2017

Germany - Lawo, German manufacturer of audio, video and control solutions, has launched a new online product training for its Lawo Academy.
In its first course, the Academy is providing a free mc² audio console tutorial.
“In this video-based tutorial, new users can learn how to operate a Lawo mc²56 console. And as the workflows of all Lawo mc² consoles are very similar, this course will also help operators to work with any mc²36, mc²66 or mc²96 console,” says Christian Struck, senior product manager audio production at Lawo.
The course is structured into six chapters, with the full course taking up to four hours to complete and participants allowed to interrupt their lessons at any time and continue later. To enhance the learning experience, every chapter is followed by a short test. At the end of the tutorial, participants can pass an exam and get a certificate.
Interested audio professionals can access the Lawo Online Academy via or via the Lawo homepage.
(Jim Evans)

rada-2--linda-carterWhite Light enrols at RADA
Tuesday, 14 November 2017

UK - The Royal Academy of Dramatic Art (RADA) recently partnered with White Light to support the technical training of students over the course of the next year.
As part of the partnership, the company will supply the equipment on internal productions, offer demonstration equipment for lectures and classes, introduce students to key industry members.
The partnership will also benefit WL’s existing apprenticeship scheme, with RADA tutors running masterclasses and the WL apprentices embarking on a training opportunity at RADA in the summer.
Neil Fraser, RADA’s director of technical training, comments: “Having worked with WL previously and knowing their own commitment to training the next generation of theatre practitioners, it seemed like a natural step to move into a partnership together.
“This is a really exciting opportunity for both organisations to support one another and ensure that the next generation of theatre technicians receive the very best start possible. We are delighted to be working with WL and look forward to starting this important collaboration.”
WL’s managing director Bryan Raven comments: “This partnership means we are able to combine RADA’s expert teaching with our own experience and resources; resulting in the best education for its students. As seen with our own apprenticeship scheme, we are passionate about seeking out the next generation of theatre-makers and those who are the future lifeblood of our industry. By having the most efficient training now, this will benefit them enormously as their car

hdproklangdigicoeventHD Pro Audio holds DiGiCo and KLANG showcase
Friday, 10 November 2017

UK - HD Pro Audio is holding a technology showcase in November featuring DiGiCo’s SD12 digital mixing console and the latest developments from KLANG:technologies’ 3D binaural IEM mixing system.
The event, which takes place on Monday 20 November from 12:00PM to 5PM at The Hospital Club in Covent Garden, will offer an overview of the SD12 console and an in-depth session on KLANG:technologies’ latest KOS 3.0 software.
There will also be a preview of the new DiGiCo remote feature of KLANG and the KLANG:vektor motion tracker. HD Pro Audio will also have the L-Acoustics Syva loudspeaker system available for evaluation.
Numbers for this free event are limited, so HD Pro Audio are urging anyone wishing to attend to contact them as soon as possible. Bookings can be made on-line at
(Jim Evans)

powersoftPowersoft rolls out CTS RU training sessions
Friday, 10 November 2017

Italy - Powersoft will present two sessions of its new advanced level training course for Certified Technology Specialist Renewal Unit training in Asia in December.
The first session, with distributor EZ Pro, will take place on 13 December from 9am to 7pm in Hong Kong, 5/F, Marco Polo Hongkong Hotel, Harbour City, Hong Kong Jade Room, 6/F. This will be followed by a session in Singapore with E&E to be held on 15 December at Vault@289, 289 Outram Road, Singapore 169071 from 9:30am to 7:30pm.
The course entitled Advanced Install-Armonìa Program will be delivered by Powersoft’s business development manager, fixed install, Marc Kocks, and grants four Renewal Units (RU) towards Avixa Certified Technology Specialist (CTS) credential, on successful completion of the eight-hour training session.
Marc Kocks will coach attendees in the set up and design of a fully-specified audio system in the context of its environment and infrastructure, to include IT network specification, as well as the electrical and cooling requirements of a system design. A primary focus will be on the set up of Powersoft’s Armonìa remote control and monitoring software with the intention not only to operate and maintain a system of multiple amplifiers and DSP devices, but also to troubleshoot a networked audio system via Armonìa.
Commenting on the training, Kocks says: “It will be a highly engaging and insightful study for integrators, helping them deliver optimal results in both sound quality and efficiency. They will be able to design complex audio systems

New World Rigging Symposium sessions confirmed
Thursday, 9 November 2017

USA - ESTA and USITT has announced the session line-up for the New World Rigging Symposium taking place 13-14 March 2018 in conjunction with the USITT Conference and Stage Expo 2018 in Ft. Lauderdale, FL.
In these 10 sessions, participants will be given the opportunity to further their technical knowledge, keep up to date with codes and standards, and learn what it’s like to work as a rigger in other segments of the entertainment industry. Attendees will also hear from experts in related fields. Full session descriptions can be found at
The keynote address will be delivered by Scott Fisher, with the programme including: Show Rigging on Cruise Ships. Big ideas. Tiny venues; Ground Support Concert Rigs; ANSI Standards and ICOPER. Paperwork that’s actually useful; OSHA, Risk Assessments and Rigging Emergency Action Plans; Damn it, Jim. I’m a chain hoist, not a winch; Automation and Touring. Because we can; Structural Engineering. For when guessing just won’t do; Training, Certification and Liability. It’s a good start; Young Riggers Networking Lunch; Hot Button Issues.
The New World Rigging Symposium will also include multiple opportunities for attendees to network and a special lunch will include young industry members keen to learn from the professionals about how to pursue a career as a rigger.
Registration for the Symposium is now open at Registration for the two-day symposium, including lunches, is $375 and at

c85a6642-6d66-4c3d-87c7-26e00ed3c0faPLASA and ESTA release rigging code of practice
Monday, 6 November 2017

World - ESTA and PLASA have announced the release of an International Code of Practice for Entertainment Rigging (ICOPER) which is available as a free download at or
In response to calls from the international entertainment rigging community, rigging professionals from around the globe came together to create ICOPER to promote awareness and safety worldwide by providing a model code of practice with a focus on arena rigging. However, this Code of Practice is applicable to all event production rigging disciplines.
The practices described in the Code are intended to provide a universal foundation for those engaged in planning, managing and executing entertainment rigging. ICOPER also provides guidelines for those who wish to develop policy, design training content or help establish certification criteria.
Key areas covered in ICOPER include Pre-Installation, Planning and Engineering; Drawing Conventions; Equipment Selection; Onsite Rigging Work, Lifting Operations, Show Rigging Operations, De-Rigging Work; and Post Production. Also included are a glossary, an appendix covering determinate and indeterminate rigging systems, and a regional comparison of terms regarding Standards.
The principal authors of the Code, who met regularly via WebEx over a period of 20 months, are Nick Barnfield (New Zealand), Tiny Good (Australia), Chris Higgs (United Kingdom), Ed Kish (United States), Bill Sapsis (United States), and Roy Schilderman (The Netherlands). ESTA’s Lori Rubinstein provided administrative support for

Archwave in AES70 working demos
Monday, 30 October 2017

USA - Audio and networking technology developer Archwave joined other OCA Alliance members in a series of AES70 demo sessions at the AES 2017 show in New York.
The focus was on the practical implementation of AES70 (also known as Open Control Architecture or OCA) rather than the theory. How to make an AES70 device and How to make an AES70 Controller offered step-by-step instruction and working demonstrations on how to build fully functional AES70 implementations.
The sessions were led by Bosch’s Jeff Berryman and showed the practical combination of AES70 for controlling and connecting network devices in conjunction with the AES67 standard for audio-network streaming. The demonstration included a Focusrite audio source, a BOSCH Dante implementation and RAVENNA/AES67-enabled Genelec monitors, all connected in a single network and centrally managed by Archwave’s uConnect connection manager software.
Archwave’s uConnect software demonstrated that building on today’s technologies and open standards, it is possible to create a seamless integration of various products from different manufacturers by utilising the AES70 standard for controlling and connecting devices and AES67 for audio streaming over networks.
Archwave Technologies CEO Arie van den Broek comments: “Sessions like these are a vital part of the education process, and we are pleased to note that we are now moving beyond the stage where we need to explain what AES70 is and how it fits into the audio networking landscape to showing people how to actually use it in t

prolyte-rigging-invitation-2017new0005DWR schedules Prolyte rigging training 2018
Friday, 27 October 2017

South Africa - DWR Distribution has announced the 2018 Prolyte Rigging Course, in conjunction with Prolyte and Rhino Rigs, to be held in Johannesburg from 29 January to 3 February 2018.
The internationally recognised five-day course will once again be presented by Rinus Bakker. On the sixth day, delegates will enjoy a practical hands-on session presented by DWR’s Robert Izzett. Interested delegates must be competent in mathematics.
Delegates who pass the course will receive certification and 48 SACIA CPD Points. The cost is R9 500, and a 50% non-refundable deposit will secure your booking as seats are limited. The course will be held at DWR Distribution, Block C, Unit 1, Kimbult Industrial Park, 9 Zeiss Road, Laserpark Honeydew. Bookings can be made on-line. Visit:
(Jim Evans)

audient-12-830x467Audient interfaces on site at CAMP Academy
Tuesday, 24 October 2017

Italy - A selection of Audient’s USB audio interfaces have arrived at Italian music education facility CAMP Academy in Naples.
“We have connected the iD4s to our 12 iMac stations to provide all of our students a perfect sonic experience, and the two iD22s are now part of our recording and production studio,” explains Luca de Gregorio, music production and sound technologies director.
A graduate of Milan’s SAE Institute as well as being active in the industry - he’s currently working on Asif Kapadia’s latest movie - means de Gregorio is ideally positioned to know how to inspire his students. “The interfaces are simple to use and easy to understand. The students simply plug them in and start to work,” he says. “We connected each iD4 to an iMac, and use them to train students mainly on Logic Pro X. They can record some live vocals and instruments taking advantage of the several inputs, and then mix their tracks.”
Both iD4 and iD22 provide a pair of Audient console mic pres, class leading converter technology and high-end audio performance in a compact, elegant desktop package. Exactly right for a forward-thinking educational facility offering Bachelor of Arts in Music Performance, Media Production and Music for Media courses.
CAMP (Creative Arts & Music Production) Academy was the brainchild of Davide Niespolo, co-owner of Italian national network Radio Kiss Kiss, and now CEO/general manager of the school, which occupies a 2,800sq.m premises. His vision was to create a hub for the creative arts, where budding performers an

radaRADA students cut digital teeth on Stuff Happens
Tuesday, 24 October 2017

UK - Students from The Royal Academy of Dramatic Art (RADA) are preparing for a rare London revival of David Hare’s Stuff Happens, supported by the launch of the new Video and Digital Design training strand.
As the new academic year gets under way, Edward Kemp returns to the Jerwood Vanbrugh Theatre to direct Stuff Happens. Premiered at the National Theatre in 2004, David Hare’s examination of the build-up to the Iraq War combines verbatim theatre with speculative conversations. This new RADA production will integrate projected video into the design to counterpoint the action on stage, adding to the layers of documentary and drama already present in Hare’s script.
Designer and illustrator Jane Heather is collaborating with video artist Ali Hossaini on the production. In the Jerwood Vanbrugh Theatre, and with the support of state-of-the-art equipment provided by RADA’s in-kind sponsors, the production creates a training experience that mirrors industry practices, as well as offering a thought-provoking show for audiences.
Ali Hossaini works at the cutting edge of art, technology and business. His artworks have been shown in museums, theatres, galleries and festivals around the world, winning critical acclaim including from the New York Times, which calls him ‘a biochemist turned philosopher turned television producer turned visual poet’.
Director Edward Kemp expanded on the design elements of the upcoming show, commenting: “Jane and I have been working together for nearly 20 years. Much of our work has been quite

ald-student-productioncsosadafterthedancephotocreditnickmoranThe ALD launches 2018 sponsored student scheme
Tuesday, 17 October 2017

UK - The Association of Lighting Designers (ALD) has announced its 2018 sponsored student scheme is open for applications. The scheme offers students, who have not previously been members of the ALD, the opportunity to enjoy free ALD membership until the end of March 2019.
Student members benefit from the increased opportunity to network with lighting and video production professionals at insightful events organised by the ALD, such as their monthly members’ socials and visits to shows and theatres. Membership provides vital interaction and connection between established figures in professional lighting and video design, and the next generation of talented designers, programmers and technicians.
Member benefits for students also include complimentary copies of the ALD magazine, Focus, as well as full access to the ALD web site and the members’ own micro-site. Members also receive a 25% discount on the monthly or annual premium subscription fee for (formerly Stage Jobs Pro).
Jai Morjaria, of the ALD student and equality sub-committees asserts: “ALD student membership gives an excellent introduction to those entering or considering a career in the lighting and video areas of the live performance arts. It allows you to plug directly into a network, and through the experiences and literature offered by the association, exposes the breadth of jobs and career paths available within the in the UK and around the world.”
Applications must be received by Christmas 2017 but ALD recommends those interested in joining to submit theirs im

elation-europe-pro-theme-day-october-2017Elation Europe hosts PRO Theme Day 2017
Tuesday, 17 October 2017

The Netherlands - Elation Europe gathered lighting professionals for a PRO Theme Day, a day of seminars and discussions on relevant industry topics and technological developments.
Held on 10 October at the company's European HQ in Kerkrade, the event featured various presentations including a talk by Ola Melzig, head of production for the 2017 Eurovision Song Contest.
Elation Europe sales & marketing manager Marc Librecht said: “Thank you to everyone who shared a sensational PRO Theme Day with us. It was really a big success and perhaps the best PRO Theme Day we’ve ever had. Ola was as informative and entertaining as ever and our guests came away with a lot of valuable knowledge. It was a full house and a fantastic day!”
Participants could engage with Melzig and network with other industry colleagues. Melzig shared the ins and outs of the biggest live television production in our industry and shared insight into the challenges overcome in the latest edition of ESC in Kyiv. Another topical presentation discussed the future of Platinum and discharge lamp technology from Philips lighting expert Kirsten Verheyen.
Additionally, PRO Theme Day allowed participants to get up close and personal with everything Elation, from products and projects to planning and personnel. The free seminar also saw Elation products go head-to-head against lighting products from other manufacturers in a series of shoot-outs that gave participants an excellent opportunity to see how Elation spot, wash and hybrid moving lights compare side by side with some of

isce-cardISCE stages ECS Card event at House of Commons
Wednesday, 11 October 2017

UK - ISCE is holding an ISCE Sound Engineer ECS Card Health and Safety Assessment event on Friday, 20 October 2017 at the House of Commons in London.
A Health and Safety Assessment is a critical component of the ECS card application process. All ECS Card applicants must hold an up-to-date health and safety qualification in order to be awarded with an ECS card.
Says ISCE, “If you would like to apply for an ISCE Sound Engineer ECS card you will need to sit the Health & Safety Assessment as part of the application process. Why not join us in London on Friday 20th October in London?”
To find out more and register for this event or express an interest in future Health and Safety Assessment events please follow the registration link here:
(Jim Evans)

vectorworks2Vectorworks hosts free Vectorworks Spotlight event
Tuesday, 10 October 2017

UK - Vectorworks is hosting a free half-day event at the Theatre Trust in London on 30 October to explore the features of the Vectorworks Spotlight design software.
Lighting professionals can find out more about Braceworks, a rigging analysis module and Vision that enables LDs to pre-visualise and cue their show.
There will also be talks from professional users on the practical applications of the software in 'real world' situations.
The event, running from 1PM - 5PM on 30 October (Monday), will be followed by informal networking opportunity over drinks.
The organisers are urging those interested in attending to secure their places in advance by registering for free here.

bobby-dennisChauvet hosts educational sessions at WFX
Monday, 9 October 2017

USA - House of worship lighting designer and technical director Bobby Dennis will be conducting an educational session for Chauvet Professional at the WFX Conference on Thursday, 12 October at the Kay Bailey Hutchison Convention Center in Dallas, Texas. 
Dennis will conduct the learning session, 5 Steps To Greater Engagement With Light, with Michael Graham, the engagement and education manager of Chauvet Professional, and discuss simple cost-effective ways of using lighting systems to create more immersive worship environments.
“We’re honoured that someone of Bobby Dennis’ experience and stature will be participating in our learning sessions,” said Albert Chauvet, CEO of Chauvet. “Bobby’s reputation as a thoughtful and knowledgeable lighting designer is known to virtually every person involved in church lighting. We are looking forward to learning from him.”
The session will take place at the Chauvet Professional demo room (C-145) at from 2:00 – 2:45 pm.
The lighting company will be holding three other Lighting and Learning sessions in the same room:
Alex Fuller – Lighting’s Silent Partner At Bethel Church - The lighting and scenic director at Bethel Church (Redding CA) and a former Lighting Designer at Saddleback, shows how to bring scenic elements to life with light.
Tim Messina – Balancing Stage Lighting and Video - The leader of the Events United team, which created the stunning 80’ video wall at the Steubenville Conference and has designed stage presentations of many oth

db-workshopd&b workflow workshops scheduled for October
Monday, 25 September 2017

UK - Free to attend, the d&b Software and system fundamentals workshop covers all you need to know about the d&b workflow and system basics. Realising the best sound possible is unimaginable without the d&b software toolkit, a key component in the planning, optimization and control of any d&b system.
With a focus on the d&b software programmes, ArrayCalc for simulation, and R1 for remote control, the workshop is completely dedicated to the workflow methodology. Beginning with ArrayCalc, the session will guide you through the steps for simulating line array or point source systems, opening your project data in the intuitive R1user interface, and finally sending all relevant settings to the d&b amplifiers - with just a few clicks of the mouse.
The dates are: Tuesday 10 October – Dublin, Thursday 12 October – Belfast and Wednesday 25 October – Glasgow. Lunch will be provided and beer at the end of the day.
Spaces are limited. To register, visit the Education calendar on dbaudio.com
(Jim Evans)

slx-cmyk-a3SLX announces Student Bursary scheme
Thursday, 21 September 2017

UK - SLX has announced the launch of its new student bursary scheme. The scheme is aimed at second and third year lighting design, technical and event management students across England and Wales, providing five successful candidates with equipment, support and opportunities throughout the academic year.
SLX has supported and sponsored students in many ways through its history, employing student casuals, offering sponsorships and apprenticeships across the business.
Jo Sunners, business development manager at SLX describes the inspiration behind the scheme: “We’ve decided after a few months of consulting with drama schools and industry professionals to launch a new way of supporting the next generation of talent in our industry, something myself and SLX are extremely passionate about. I’m really excited to work with and support the successful applicants in the coming months.”
The bursary will be awarded annually going forward and will help the students who can best display a passion, dedication and enthusiasm for the industry, to grow their network and increase the tools at their fingertips.
Applications are already open for the bursary and the deadline is 11 October, after interviews of the shortlisted students have taken place, the recipients will be announced. The application form is now available at
(Jim Evans)

ma-service-training-2017MA service training for DWR technical team
Wednesday, 20 September 2017

South Africa - Visiting South Africa, and in fact the African continent for the very first time, Oliver Ronshausen, service manager from MA Lighting, presented an elaborate three-day Advanced Service Training session to the DWR Distribution technical and support team.
Oliver joined MA in 1994, and with only a four-year interruption in between, really is part of the family. “I love the MA team, the product, being around the users and distributors and making friends in the industry,” said Oliver who in August last year started pushing service training to new and more structured level. “The training is to educate and enable people in the field to do repairs but the important thing, really, is maintenance. The feeling I have is that many MA owners don’t realize that they have to maintain their consoles in order to operate shows with a reliable product.”
The complex course went right down to component level and included fault-finding, quick fixes, replacing parts, PC boards, screens and a wealth of other information.
“We have learnt a great deal and our sincere thanks to Oliver,” said Bruce Riley, head of the DWR Technical department. “Our knowledge on tips and tricks and prompt problem solving has increased. We have learnt about support, how to listen to problems over the phone and how to swiftly get to the bottom of issues.”
An added benefit was that the entire DWR technical team, from Johannesburg, Durban and Cape Town, received the same training at the same time. “That was the beauty of it all,” added Bruce. “On many o

vectorworksVectorworks Spotlight User Conference scheduled
Thursday, 14 September 2017

UK - Vectorworks has announced details of its annual Vectorworks Spotlight Conference where the company will provide further details on Vectorworks decision to open its first ever office outside the US here in the UK. Operational since mid-August, this initiative is testament to the importance of the UK market, its customers and partners to Vectorworks, inc.
This conference is for Vectorworks Spotlight users and any designers looking at Vectorworks as a software solution.
Speakers will include a Vectorworks Key Spotlight Developer, the Vectorworks UK Spotlight Evangelist and “inspiring speakers who will help you add value to your designs and share their latest tips and tricks”.
Says Vectorworks, “As this event is being organised for our customers using the Spotlight software if there is anything you would particularly like covered during the day please let us know on the registration form so we can add it to the agenda.”
The event will take place on Tuesday 3 October 2017, 09:30-13:00 hours, at the Cavendish Conference Centre 22 Duchess Mews, London W1G 9DT. Attendance is free, but places are limited. Register now to reserve your place.
(Jim Evans)


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