The panel of independent judges included users, industry authorities, producers and market researchers. Judges commented: "Electrosonic's commitment to staff, process and engineering quality singled it out this year. Its long experience of leisure installations and program replay is being used to cope with complex networks running a mix of data, video and audio."
Engineers throughout the UK, Germany and at its Kent headquarters support the Electrosonic Service Business. Recent developments include an expansion of the business's outsourcing contracts work, achievement of ISO9000 on site, client site Intranet links, and provision of remote site monitoring software. Customer satisfaction is tracked by four methods including card-based feedback and contract renewal. The business is now expanding into other territories including Hong Kong, Germany and Finland.
(Sarah Rushton-Read)
