USA - Harman Professional Solutions has launched a redesigned and streamlined web portal for its Education Alliance Programme (EAP), available to universities and colleges worldwide. The updated portal gives university and college AV and IT managers more immediate, at-a-glance access to rewards points, account management and an overall simplified user experience.
For more than a decade, Harman’s Education Alliance Programme has been rewarding higher education institutions with its exclusive, industry leading customer loyalty program. Members can earn and redeem points for free products, access training and technical support, and gain recognition through sponsored case studies. Visitors to the EAP web portal can join the program, track and redeem their rewards points, and view and manage their account activity - all from a single location.
At the newly redesigned EAP portal, eap.harman.com, users will find that it’s quicker and easier to view rewards points in the top right corner of the portal, at all times, no matter what section of the portal you’re on. It’s also simpler to view detailed account activity with most recent transactions on the main account page and the ability to access transaction history and individual transaction details. And, several additional UI enhancements have been made throughout the portal to make it easier to navigate and use.
“Harman has a proud, longstanding tradition of serving the higher ed community with technology innovations that empower strategic advancements in education delivery,” said Derek Covin, H
USA - The Behind the Scenes (BTS) Mental Health Initiative wants language about mental health and respectful workplaces “to become a part of every toolbox talk or safety briefing because psychological safety is as important as physical safety.”
BTS says: “It’s not always an easy subject to talk about, so to make it easier for those delivering these talks we are suggesting topics and providing sample language that can be used as is or tailored to fit individual needs.
“It is important to acknowledge the mental and physical stressors and challenges faced by all of us in the entertainment industry and offer your team tools to help them better manage and respond to these challenges. We know that the last months in particular have been very stressful and returning to work is bringing a new set of concerns for everyone. Many people are struggling with anxiety, grief, feeling overwhelmed, inability to concentrate, changes in appetite or sleep, changes in drinking or substance use patterns, or other issues affecting daily functioning.
“In addition to the sample language provided under each topic, we also offer a selection of brief pre-scripted talks. This information is meant to be incorporated into existing safety or toolbox talks and is not meant to replace other safety briefings.
“For those needing to gain management approval to incorporate language about mental health into their talks, we offer some key reasons why it is important to talk about mental health and psychological safety in the workplace.”
BTS has collaborated wi
Europe - Ausma Lace, a recording engineer from Latvia, has been awarded the Sound For The Future Scholarship, which was set up by UK loudspeaker manufacturer PMC in association with the Audio Engineering Society Education Foundation.
This $5,000 prize is given to an audio engineering graduate who is also a member of the AES with the aim of helping them further their studies. In Ausma’s case it is helping to fund a Masters degree in Sound Recording at McGill University in Montreal, Canada.
Currently in her second year at McGill, Ausma is studying recording techniques for various musical genres.
“My course has given me the opportunity to explore different areas of the audio industry, including music production, immersive audio, audio for picture and live sound,” she says. “Recording and producing music is my passion and I am experimenting with the latest audio techniques and formats. My goal is to continue along this path and help musicians bring their creative visions to life.”
Peter Thomas, PMC’s founder and chairman, says: “Graduate students are the lifeblood of our industry and the people who will ultimately advance audio technology in the future. As a company we have always been at the cutting edge of research and development and we are delighted to support students like Ausma by providing funding towards tuition fees and educational expenses.”
PMC offers its Sound For The Future scholarship in conjunction with the AES Educational Foundation, which was established in 1984 to encourage talented students to enter the au
UK - The Institute of Sound, Communications and Visual Engineers (ISCVE) and the Electrotechnical Certification Scheme (ECS) has announced the launch of a new ECS AV Engineer card for existing and newly accredited ISCVE members.
This recent introduction of the ECS AV Engineer card is in addition to the existing ECS card for sound engineers which is available exclusively through the ISCVE.
Administered by the Joint Industry Board (JIB) in England, Wales and Northern Ireland, ECS is the sole ID and competence card scheme for electrotechnical related occupations which is recognised and endorsed by the industry. ECS is a partner of the Construction Skills Certification Scheme (CSCS), issuing cards for those working in an electrotechnical related occupation.
The term ‘electrotechnical’ covers many occupations including electricians, sound engineers, network infrastructure installers, fire, emergency & security system operatives and now AV engineers.
A valid ECS card is often a compulsory requirement when working in venues or on UK construction sites. Partnered with CSCS the ECS card scheme requires all applicants to hold an up-to-date ECS health and safety awareness assessment in addition to the qualification requirements of ISCVE current membership for all ECS card applications.
Helen Goddard, president for ISCVE comments, “We are delighted with this latest approval from ECS to allow the Institute to assess and renew ECS cards for AV engineers. Since 2017 we have successfully assessed and processed more than five hundred ECS cards
Europe - Elation Professional is set to resume its Innovation Hour livestream presentations on 21 January with a discussion of the various types of colour mixing systems found in today’s modern automated luminaires and the pros and cons inherent in each.
The ability to create millions of different hues from a single lighting fixture is perhaps the greatest benefit of an intelligent luminaire. Elation national sales manager John Dunn and global product manager Matthias Hinrichs will be live on 21 January (Thursday) at 10:00 a.m. PST as they examine additive and subtractive colour mixing including the different types of RGB colour mixing systems, CMY colour mixing, DTW, and Elation’s proprietary SpectraColor system.
The Elation Hour and Elation Innovation Hour are virtual presentations and discussions that address lighting and lighting markets, products and product development, and include discussions with top industry designers who share their experience across the broad scope of entertainment lighting.
USA - Audinate is offering a free seminar during NAMM 2021 on the topic of Getting Back to Music Education and Professional Live Performances. The seminar explores how Dante is enabling many different types of live performances while maintaining social distancing and room occupancy safeguards for all.
Also available is a new overview of the Dante AV video-over-IP solution from Audinate, and Level 1 and 2 of the popular Dante Certification Course. That means no matter where you are in the world, and no matter your familiarity with Dante, you can gain valuable training and practical insights on using Dante in real-world, AV-over-IP integrations, says Audinate.
The seminar and training sessions go live on 18 January, however, video will be available on demand through February. Registration for the events is available now at www.audinate.com/NAMM21
Italy - D-Tools System Integrator is a comprehensive software solution for AV system integrators that improves operating efficiencies by streamlining the entire project workflow - all through a data-driven process that leverages an extensive, integrated product library which now includes Powersoft’s product range.
Powersoft’s partnership with D-Tools provides D-Tools software users with Powersoft’s detailed specification, along with dealer-specific pricing, which minimises time users spend on building catalogues or AV proposals. The software benefits users further by managing budgets and sales, improving opportunities, accurately tracking revenue and expenses, and, due to all of this, increasing profitability, says the company.
In the webinar, Powersoft will teach users how to work with Powersoft’s products within D-Tools’ software. AV system integrators will learn how they can generate bid-winning proposals, and how to use System Design tools to create detailed, engineered drawings, clearly documenting system designs, while also providing affective communication with stakeholders. The software also allows for workflow optimisation, with scheduling, item tracking and in-the-field management and servicing.
The live webinars are scheduled for:
21 January: EMEA, 3pm CET - registration link
22 January: APAC (pre-recorded), 3pm SGT - test
UK - disguise has recognised the need to take learning online. Users can now access the company’s full complement of training courses directly from a new online learning management system (LMS), free to anyone looking to upskill in any of the disguise workflows and disciplines. The launch of the online platform coincides with disguise’s decision to extend the free licence for their Designer software until June 2021 in an initiative to extend learning opportunities to all.
The disguise training team has redesigned the entire training programme, in order to facilitate remote and flexible learning. The new programme will split each major course up into two parts; one taught online on the new system, and the second, more practical part, carried out in-person. The programme will allow students to test their knowledge on specialist disguise equipment, and students will also have the option to undertake entire courses in a classroom setting should they request.
The new approach allows disguise users to learn concepts anytime, anywhere at their own pace and recap material easily after they have taken the classroom courses.
Global head of training, Chris West, explains: “The purpose of having a learning management system is to have a central location where our customers can manage their learning journey through disguise. It provides a pathway for people to find the right courses to suit their needs and gives us the opportunity to deliver training directly to anyone across the globe.”
The system will include all major training pathways offered
South Africa - grandMA training is in full swing, with numerous grandMA3 Basic Training days taking place in Johannesburg and a grandMA2 Basic Training course recently hosted in Durban. The workshops, all presented free of charge, form part of the official MA University training programme.
Whilst there are currently only a few grandMA3 consoles in South Africa, it has not stopped lighting designers and technicians from keeping up to date with the latest trends and technology. DWR Distribution’s Jannie de Jager has orchestrated and presented grandMA3 Basic Training in Johannesburg, where three workshops took place in November (including a workshop dedicated to the UJ Theatre crew), and a date has been pencilled in to host the Jo'burg Theatre at the start of December.
In Durban, Aubrey Ndaba and Bongani Makhanya wanted to reach out and create a training opportunity for technicians based in KwaZulu Natal. The Playhouse Company kindly opened its doors and made a venue available to host a two-day grandMA2 workshop, presented by certified MA trainer Olebogeng Boinamo, on 9 and 10 November. The training was attended by 16 technicians and was made possible thanks to Nosipho Bophela who worked behind the scenes to secure the venue, promote the event, and was available on both days to lend a helping hand.
“Thank you very much for the opportunity you gave, and we hope to build from this,” said Njabulo Zuma, who attended the Durban
Europe - The next Elation Coffee Break will feature the SEVEN Series, outlining the advantages of Elation’s 7-color multi-chip LED technology with hosts Alistair Smyth and Frederik Afif.
Elation’s line of linear SEVEN Batten and SEVEN Par IP lights house RGBAW + Lime + UV LEDs for ‘an even wider spectrum of colour options to paint stages, sets, scrims and scenery’.
The Elation Coffee Break with a focus on the SEVEN Series will air live on Thursday, 26 November at 11:00 a.m. CEST. Tune in at www.facebook.com/ELATION.Pro.Europe/live/. No registration is required.
The Elation Coffee Break is an online presentation series from Elation’s European office in Kerkrade, the Netherlands that takes an up-close look at some of the company’s most popular product series. To view previous Elation Coffee Break webinars, visit www.facebook.com/ELATION.Pro.Europe/live/.
UK - Safety consultants First Option have launched Event COVID-19 Supervisor / Compliance Officer Advanced Level Training. Adapted from the company's broadcast course, the new training material is written by event safety expert and course leader Martin Barraclough and incorporates procedures outlined in Tour Production Group’s COVID-19 Working Procedures Guidance.
The First Option course trains individuals to implement, monitor and oversee COVID-19 arrangements on event productions. Candidates have access to learning resources to support their ongoing education including First Option‘s The Yellow Book - COVID-19 Production Manual, written by a team of microbiologists, medical doctors, and chartered safety consultants.
The Event COVID-19 Supervisor / Compliance Officer Advanced Level Training has already received positive feedback from its first round of attendees. Touring production manager Paddy Hocken [Biffy Clyro, Queen], was amongst the first to complete it. “I personally got a lot out of this training, and believe the whole class did too,” he comments. “It’s also great that it links back to TPG’s detailed guidance. I would strongly recommend this course to anybody working in live events or concert touring in a senior role. Martin is exceptionally well placed to deliver this course.”
Having worked in live events for some years himself, Barraclough adds: “With the traditional events world being continually challenged by COVID-19 restrictions, making this course accessible to event planners and potential COVID-19 Super
USA - Elation’s Elation Hour livestream returns next week to discuss the challenges of lighting themed environments with special guests KC Wilkerson and Ryan Stumpp, both of The Walt Disney Company, and Norm Schwab of design group Lightswitch.
Says Elation, “Lighting plays a major role in the creation of any themed environment from atmosphere generation to aesthetic decorative enhancement to impactful special effects. Hear how lighting influences the experience and what makes dynamic lighting truly invaluable as some of the most experienced designers in the business share their own personal insight and experiences.”
The Elation Hour discussion on Themed Environments will take place Wednesday, 18 November at 10am Pacific Standard Time / 7pm CET.
Hosted by Elation national sales manager John Dunn, The Elation Hour is a series of virtual discussions with top industry designers who share their experience across the broad scope of entertainment lighting.
UK - Claypaky and CAST Group of Companies have launched the Wackit virtual lighting design competition based on a concept by lighting designer Durham Marenghi and his partner Jennie.
“Whilst planning this event, we had no idea that England would enter a second lockdown,” say the organisers, “and given that colleges are still open - giving our students access to lighting systems - we feel that this is actually a very appropriate time to launch our Wackit competition.”
Two side-by-side competitions require professional and student lighting designers from UK and Ireland to create a virtual video of their work from a model of the prestigious Royal Albert Hall. CAST will support Wackit with free WYSIWYG Educational Licences for the period of the competition for Professional LDs as well as a 12-month free Design Educational Licence for students.
There are three prizes to be won in each competition (professional and student) and the initial judging will be done online on social media to define 10 finalists from each group. The finalists will be judged in January 2021 by a VIP LD jury of Paule Constable, David Bishop and Davy Sherwin, chaired by Durham Marenghi.
Durham explains further: “As the clocks go back and we enter a darker time in our lives we wanted to support our peers, both old and new, by offering something creative and worthwhile to do. We hope that the competition will be embraced by an industry hard done to, bring a little light into these difficult times and show case the lighting
Italy - The RCF Audio Academy hosted its first RCF Professional Team certification course.
RCF Professional Team certifies pro audio engineers’ knowledge of RCF products. This in-depth training course is creating a team of professionals and companies that guarantee the best sound quality for the listener, and optimum results for the client, when deploying RCF systems, says the company.
"We felt the need to certify the best professionals who use RCF products," said Fabrizio Grazia, RCF sales manager and coordinator of RCF Professional Team (Italia). "Although RCF products are easy to use and incorporate technologies that facilitate installation and setup, we also want to educate our customers with extensive knowledge for optimal use of our technologies in every scenario."
The first session was held on 19-20 October, 2020 at the RCF Audio Academy, the company's training centre, taking all necessary safety precautions with social distancing guidelines in place.
The course, held by RCF system experts, includes two full-day sessions. It starts with an entrance test to examine each participant's proficiency so that the lessons can adapt to the students. The course ends with a final verification test to evaluate the knowledge acquired and to clarify any uncertainties. With a passing test result, each student will join the Team. Each student will receive a certificate of participation and subsequently certified as a member of the RCF Professional Team.
RCF Professional Team is a continuous training course that certifies both the audio profes
UK - The ALD has announced the winners of this year’s Awards for Excellence, which recognise the new generation of young production talent emerging from UK universities.
The winners created portfolios that “succeed in demonstrating their skills to best advantage, in a disrupted year where the number of lighting opportunities available to them may have been reduced,” says the ALD.
Winners are traditionally announced at the association’s Annual Lighting Lunch but will this year be showcased to the ALD membership via its bi-monthly magazine, Focus, and then through the ALD’s social media channels in a two-week series of posts.
The Fred Foster Award for Production Electrics, the most recent addition to the awards portfolio, proved to be a popular choice among applicants, receiving a large number of submissions this year, but Guildhall School of Music and Drama’s Liam Sayer rose to the top of the ranks to win the award. The judges appreciated his attention to detail, his innovation and problem solving. They also commented that his testimonials were impressive and shone alongside a clearly articulated work ethic.
The coveted Michael Northen Award for Lighting Design was won this year by Euan Davis of the Royal Academy of Dramatic Arts (RADA). The judges were very impressed by his research and demonstrated collaboration abilities which he used to break a complex play into parts to find a language for each piece. They also commented on the flair he showed in the use of his rigs.
Josie Ireland, studying this year for A-Levels,
UK - Audiologic has recently introduced a series of learning events focused on technology to help promote a deeper understanding on the latest developments in AV. These short events are designed to help fellow members of the AV community take advantage of the myriad of technical features and benefits offered by Audiologic’s wide range of products.
Every Tuesday, their Application Support team will continue to publish advice and support online concerning commissioning systems, setting up equipment and plenty of other technical knowhow. Recent episodes include topics such as MXA optimisation with Shure Designer, a first look at the new Shure MXA710, how to improve room acoustics with Ecler and Genelec’s network powered loudspeakers. This content is also designed to support our key brands as partners, as we seek to reach new audiences and offer something different to our customers.
"We wanted to create a platform to share some of the knowledge the team have gained over the years,” says Ben Spurgeon, senior application engineer at Audiologic. “We are fortunate enough to spend every day working with a brilliant portfolio of products and we get to know them inside and out (quite literally!). We thought now was as good a time as any to start sharing some of our secrets.
“While we are unable to deliver content in-person at our in-house facility, The Learning Space, Tech Tuesday offers us a voice to share content online on a more ad hoc basis. This goes out in addition, of course, to our programme of webinars and online training. The Shure
USA - Continuing its commitment to cultivate future generations of designers, global design and BIM software provider Vectorworks will open submissions for its fifth Vectorworks Design Scholarship on 1 December.
The scholarship programme invites undergraduate and graduate students in major disciplines related to architecture, landscape architecture, landscape, entertainment and interior design to submit either new or old projects.
“Last year, we received over 1,600 submissions worldwide and we’re looking forward to getting even more submissions this year,” said marketing programmes director Alice Lowy. “The Vectorworks Design Scholarship is an amazing opportunity for students to take the next step in their professional development by submitting to win scholarship prizes while showing off their creative designs.”
Students will be able to submit their best work for a chance to win up to $10,000 and gain professional recognition. Winners will also acquire free Vectorworks design software for their school’s lab and free virtual workshop training.
Those who wish to enter can visit vectorworks.net/scholarship to learn more and to sign up via email to be notified when entries open.
Additionally, students can visit the academic portal to receive a free educational copy of Vectorworks Designer and check out the inspiration gallery of last year’s winners to help get started.
UK - Green Hippo is launching an online version of its popular HippoSchool training for the first time, making it universally accessible in response to the COVID-19 pandemic. The move means more emerging users of its Hippotizer Media Server range can access learning in a virtual environment ‘anywhere, anytime, while adhering to social distancing guildelines’.
HippoSchool Online offers complete basic training of the Hippotizer ZooKeeper software - the control interface for Hippotizer and the hub for real-time control of the engine and all of its components. Sessions consist of two online courses that take approximately five hours to complete, with more courses in the pipeline. They are modular, with videos that the user can follow in their own time, featuring ‘Try It Yourself’ tasks to ensure full immersion into as-real-world use of the feature-packed software.
“We’ve built the new online training sessions for HippoSchool to make it more accessible for our users, allowing them to do the training in their own time, anywhere,” says Green Hippo’s training manager, Suzy Stenning. “HippoSchool Online enables our users to take control of their learning. We’re proud of what we’ve achieved - a truly comprehensive and easy-to-access online version of the courses - and we hope those wishing to advance in the world of Hippotizer will agree."
Green Hippo says it acknowledges that previously, those undertaking the courses would need to take two or three days out of their schedules to complete the course, travelling to training locations, wi
USA - New tools mean new workflows, and ETC has a long history of creating online tools to help Eos users evolve their programming skills. Now ETC is has announced the release of a new video learning series focusing on Eos Augment3d, the new 3D programming environment released with Eos v3.0.
The 38-part video series may be found on YouTube or in the Expert Topics section of the Eos Family Video Learning Series, along with a new workbook to accompany the videos.
The video series includes instruction on getting started with Augment3d, with topics such as importing 3D models and objects, adding, patching, moving and focusing fixtures, working with focus palettes in XYZ mode, and working with Staging Mode in Live and Blind. Additional videos take users through the Fixture Position Estimation Tool, which uses a series of focus palettes to calculate your fixtures’ positions in 3D space, and the Focus Wand, which allows iRFR and aRFR focus remote app users to interact with their rig in augmented reality.
For additional in-depth discussions of Augment3d topics, users can explore the Eos and Augment3d Study Hall playlist on YouTube. ETC created Study Hall as a means of helping end-users use pandemic-induced downtime to improve their professional skills. Recordings of this summer’s Augment3d series are available on the YouTube channel, and additional Eos-related webinars continue to post on a regular basis.
Additionally, because many end-users are teaching and learning remotely this year, ETC has also created an Eos resource page for educators. This
USA - The Audio Engineering Society is inviting students and educators to attend the AES Show Student Week, being held 19-23 October as part of its Audio Engineering Month events.
Events will include exclusive Technical Programme content, meetings and events hosted by the AES Student Delegate Assembly (SDA), a virtual education and career fair, student competitions, student project critiques and more. AES Show Student Week partners are Audio-Technica, Genelec, IK Multimedia, and the Recording Academy Producers and Engineers Wing.
Several highlights of AES Show Student Week include the Student Recording Competitions in six categories (Traditional Acoustic Recording, Traditional Studio Recording, Modern Studio Recording & Electronic Music, Sound for Visual Media, Remix, and Immersive Audio); the Saul Walker Student Design Competition sponsored by API (gear and software); and the MathWorks-sponsored MATLAB Plugin Competition.
Education Committee co-chair John Krivit notes that as a benefit of the Convention going online, with no travel required, students from all over the world are taking part in the various competitions and critique sessions. “When we first took these sessions virtual for AES Virtual Vienna, we had more students than ever enter the competitions and take part in the Critiques. Now, with Student Week as part of Audio Engineering Month, all AES Show Fall 2020 Convention All Access registrants can check out these compelling events without missing any of the Convention’s Technical Programme - come join us!”
Europe - Registration is now open for Prolyte’s first free webinar. Taking placer next Wednesday 21 October (11:00 CEST), Eric Laanstra outlines the strengths of Prolyte trusses with the focus on multipurpose series.
Eric will also cover in his 60 minutes webinar topics about truss in all its aspects; from strength in connection methods, forces, design methods and interpretation of numbers.
Says Prolyte, “To achieve the number one customer satisfaction is always part of our philosophy. Save your seat and invite your friends and partners for the first Prolyte webinar. We will provide you the first-class education in the field of trussing and rigging.”
UK - Highlite UK has embarked on a UK roadshow during October and early November to present some of its new latest products.
After hosting the first session at its office in Calne, the company is heading to Future Technical Solutions in Torquay on 15 October; Subfrantic in Bromley on 20 October; Vector Lighting in Milton Keynes on 22 October; MRL Productions in Clacton on Sea on the 27th; Stage Management Company in Leeds on the 29th, and Musicmann in Walsall on 3 November. Those who wish to attend should register via Eventbrite.
“We will be taking the roadtrip to seven venues,” says Highlite. “There will be two sessions at each venue, one in the morning and one in the afternoon. The first session will take place from 10am until 12:30pm and the second session will take place from 1pm until 3:30pm.
“All COVID-19 government guidelines will be put into place as per PLASA guidance,” says the company. “Our aim is to create a great event but keep you and our staff safe and show a great range of Highlite products. We ask you to bring and wear a mask, we will have sanitize stations in and around the venues for you to use, and we will sanitize all the area before you enter and regularly throughout the day.”
USA - Point Source Audio has introduced an AVIXA-approved training course in the professional use and cleaning of body-worn microphones on the heels of its recently launched Mike’s Academy online educational hub.
Titled Body-Worn Microphones and Personal Audio Equipment - Applications and Maintenance, the course will deliver 1.25 Renewal Units (RU) towards achieving or retaining CTS / CTS-D certification.
Focusing on both the everyday use and upkeep of high-end body-worn microphone technology, the course will provide invaluable insight into close contact mic placement as well as teaching artists to effectively self-mic - a particularly hot topic in the midst of the current global pandemic. The course will be available to newcomers to AVIXA certification as well as current CTS holders.
Point Source market development manager Mac Johnson comments, “AXIVA members are able to create an integrated AV experience that delivers a quality outcome every time. Through CTS certification, industry professionals can attain a level of expertise that in return gives confidence to customers - that has always been our main focus.”
Alongside looking in detail at mic placement, attendees will benefit from best practice training in choosing the right microphone to match the performance criteria and aesthetic needs of an event, as well as redundant microphone placement techniques and the steps in sanitization.
The course description and details can be found on the company’s website through test
China - ROE Visual has announced a series of short online ROE Academy training sessions to offer its clients and AV technicians easy and quick ways to update their LED knowledge.
The so called crash courses will be held in both EU and US time zones and feature training on processing technology as well as interactive Q&A sessions. These online sessions will allow you to ask anything you need to know about LED technology, processing technology and types, bug fixing or your specific project requirements, says the company.
Lecturers Victor Kortekaas (pictured), Tim Hamberg, Mike Smith and Neil Abel are all seasoned AV technicians who will explain and clarify all the critical aspects and pitfalls of LED and processing technology.
Continuing its ROE Academy events online, ROE Visual has looked into ways to transform the ROE Academy training and other knowledge sessions into a different online training offering.
“As ROE Visual we have a wealth of knowledge to share, but our challenge was to capture this and turn it into ready-made seminars. Having done several longer training events over the past months we felt a need to change this offering and turn it into short, more captivating sessions,” comments Luc Neyt, deputy director sales and service centre.
“Over the last months we have used online conferencing more than we ever thought we would. We notice it’s hard to keep up your concentration, while this is so different to the normal routine in an immersive live training. Keeping it simple, we now offer short interactive sessions, i