UK - Hippotizer has introduced HippoDoctor - a component which identifies and reports current and potential software issues and generates detailed logs resulting in much faster problem resolution and subsequent dissemination of known issues, says the company.

HippoDoctor is a stand-alone application which can be run outside Hippotizer and is also beneficial on the rare occasions that software issues prevent Hippotizer from running. The user can make changes to the configuration without running either the Hippotizer or ZooKeeper applications.

It is also able to troubleshoot common operating system, networking and even non Green Hippo related issues which are often time consuming and laborious for customers and Green Hippo staff alike when providing support.

Features include: full reporting of software and OS related issues; compilation of logs and compression into Zip format added to the system's desktop. And remote starting/stopping of Hippotizer components.

HippoDoctor is released with Hippotizer version 3.0.14 SP1. and above and is also included with Hippotizer 3.1 Alpha.

(Jim Evans)


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