Obsidian grows technical support team
- Details
Daniel brings experience from his previous position at Acuity Brands, where he served as a technical support specialist for six distinct product lines. Additionally, he served as coach, author, and publisher for a Knowledge Centered Service (KCS) programme, contributing content for customer-facing troubleshooting and training.
In his new role at Obsidian, Daniel’s primary responsibilities encompass firmware/software testing, customer support, and the cr